There are no entrance charges or fees applicable for the Craft Centre.
Our car park is for the use of our craft centre customers who are on site during the hours that the Craft Centre is open. It is locked after closing time.
We ask you not use our car park unless you are specifically visiting our Centre. On busy days we have limited space and you will be acting to the detriment of our businesses by using us in this way.
There is no charge for parking.
Cars are parked at your own risk.
We welcome coaches and groups
(more than 10 people) but ask for you to book in with us before your visit. This allows us to ensure staffing levels are correct and that we have no car parking constraints.
We will also supply you with parking information for your driver to ensure easy disembarkation and parking. In the interests of your safety and other road traffic, please never allow your driver to park on the main road outside the site to disembark.
We do have some Group Visit information with suggested days out - if you are looking for ideas please click here
Our Craft Centre is mainly on ground level. We have disabled access to most downstairs areas. The craft units are all located off from a narrow corridor and some of them have narrow access and/or small entry steps. Generally most areas can be accessed by wheelchair but you may need to seek assistance from the craft unit holder (which they are more than happy to give).
The restaurant has ramps in and out of it and good flooring for moving about. Assistance may be required at the servery counter (please ask the staff). The garden has a flat patio outside the conservatory area but is then on a slope around the ponds, therefore it is weather dependent with regard to wheelchair movement.
The large gift shop on the ground floor has a ramp within it but access to the upstairs is not possible in a wheelchair.
The site has two wheelchairs available for visitors; these are available on a 'first come first served' basis.
We have a full disabled toilet on the site as well as a semi ambulant toilet (in the Restaurant Ladies Toilet). Disabled car parking is very close to the front of the Craft Centre.
We would recommend a site visit in advance of a large party of disabled visitors to assess ramps and understand the layout.
Baby Changing, Bottles and Feeding
We have two baby changing units and nappy bins - one is in the disabled toilet (unisex), and the other is in the restaurant ladies toilet.
Our restaurant staff are more than happy to warm milk and food for customers; however we cannot take responsibility for the temperature when fed to your baby.
We have 8 highchairs available for use in our restaurant area.
We do have a good café/restaurant here and visitors are welcome to eat food purchased from us in our grounds.
We do not allow other picnics anywhere on our site.
Food Allergies, Intolerances and Special Dietary Requirements
We recognise that there are many reasons for dietary constraints and they differ from person to person. We are familiar with the most common on these restrictions, whether they are food allergies and intolerances, such as dairy-free, shellfish allergies, nut-free and gluten-free, or special dietary requirements, such as vegetarian, vegan and pregnancy.
If you have any allergies please notify the counter staff or waiting staff, (where applicable.)
We have options available to meet your needs on the lunch time counter - if you are following a vegan diet and would like a hot lunch, please call us the day before your visit to advise us.
We also provide gluten free and vegan cakes.
Dogs are welcome on our site as long as they are on leads and under control at all times. However we do not allow dogs into the restaurant or the gift shop, with the exception of Guide Dogs or assistance dogs.
Water bowls are available outside and staff are always happy to refill if required.
Feeding the Ducks
We have poultry corn available for those wishing to feed the ducks on our ponds. There is an honesty box on the window sill of the conservatory. Bags are 50p each.
We provide this facility for our visitors as bread has been shown not to be very good for the ducks diet or the pond environment. For more information please click here
There are a number of well signed footpaths in the Hanbury area; we therefore welcome considerate walkers and hikers who incorporate a visit to our Craft Centre or Restaurant into their walk.
We don't mind a bit of mud, or piles of wellies at the door, you can even tie your dogs up outside. If you are using our car-park we ask that you park considerately, minimizing the number of vehicle spaces you are occupying and park at the end of the car park rather than in front of the Centre - this is to accommodate our less mobile customers who need to park closer to the buildings. Please also see the parking note on this page.
If you would like information about walks in and around the local area please see the information in the Local Attractions section.
If you are a large walking/hiking group please will you give us advance notice of your visit.
Cyclists are welcome at the Jinney Ring and we are a nice break for your journey as there are many lovely country roads around us.
We do not have bike racks yet but are happy for you to leave your bikes in the courtyard or in the garden (as long as they do not block access for others of course.) We are also happy to refill your water bottles - just ask.
You will find us in the Cyclists Welcome directory www.ctc.org.uk
We have WiFi available for our customers on site in the restaurant areas. This extends to some areas outside the restaurant depending on prevailing weather conditions. This is free to customers who are eating with us.
Please ask at the counter for the latest password
We have a strict no smoking policy inside our buildings at the Jinney Ring, including the restaurant areas.
Smoking is permitted in the gardens or outside the buildings. We have ashtrays and sand buckets and are always appreciative of customers who use them rather than the flower beds.
We accept all major credit and debit cards on site.
Two notable exceptions to this are American Express and Diners Club which are not accepted.
Cash-back facilities are available in the gift shop for DEBIT CARDS only.
We have CCTV cameras throughout the site for security reasons and to help us with site management.